Account Manager - London

Job Description

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. We are looking for a highly motivated individual to join our Account Management team! In this role, you are responsible for supporting the sales cycle from RFP submission to wrap, with a focus on providing consultative client service. This role includes strategy and media planning, consultative selling, project management and data led storytelling. You will be a reliable and crucial team member who can anticipate client needs. Above all, our work impacts the way the world experiences audio.

What You'll Do

• Deliver best-in-class customer service to Spotify’s advertiser and agency partners
• Focus on consultative selling, educating, and inspiring our clients to use Spotify to enhance their business objectives
• Responsible for media plan creation across all buying channels
• Preparation of key data points for client meetings and in support of media & strategic recommendations; fielding client questions as is required throughout the sales cycle
• Maintain an in-depth understanding of Spotify products and developments. Use this knowledge to identify cross-selling opportunities aligned with customer business goals
• Lead brand measurement initiatives from setup to results presentation
• Develop strategic insights and perform performance and post campaign reporting for your market or vertical. Analyze campaign performance statistics and recommend enhancements to improve results and encourage repeat business.
• You will work out of our London office

Who You Are

• A Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business
• 2+ years experience in digital media planning and/or buying with strong knowledge on self-serve platforms
• You have the ability to translate client requests to make recommendations that meet business objectives
• You are able to craft impactful sales rationale stories by using data and research
• You thrive in a fast-paced, deadline and detailed oriented environment and have excellent verbal, written, and presentation skills
• You are highly organised and focused multi-tasker with strong attention to detail who can work independently within a team focused organisation
• You have excellent dexterity in Excel and Powerpoint, and have experience working within CRMs, OMSs, ad servers and other digital media tech systems

Where You'll Be

• This role will be based in the London office.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service. Apply for this job