Sales Operations Coordinator

Job Description

1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and interact with top sellers from around the world and our team shares that passion. Our best-in-class platform allows shoppers to buy directly, negotiate a price, or bid on items at auction and enables them to interact with sellers throughout all stages of the transaction — including item inquiries, price negotiations, and customization requests.

As a global marketplace, 1stDibs can only provide the most beautiful things on Earth by partnering with more dealers, makers and gallerists world-wide. We are hiring a Sales Operations Analyst to help support both our Supply and Advertising operations. In this role, you will provide assistance to our cross-functional Supply teams, by performing and assisting in day-to-day tasks critical to the success of the supply on our marketplace. In the Advertising operation, you will handle important key tasks in getting ad campaigns successfully live on the site, and reporting on the impact of these campaigns.

This is an incredible entry-level opportunity to join an amazing growth stage e-commerce platform, and immediately learn a tremendous amount about the company’s core business operations. We are looking for a highly organized and self-motivated individual, who is eager to learn, and will help us meet our business goals. If you are that person, we look forward to hearing from you!

What You Will Do

• You will be the lead point of contact for Advertising business operation including, but not limited to:
• Create and monitor insertion orders for the advertising campaigns
• Manage asset creation/collection from sellers to ensure campaigns launch on time
• Lead relationships with our 3rd party vendors to design and launch the ad banners
• Track and monitor ad campaign delivery ensuring we surpass advertiser expectations
• Assist in identifying success trends in banner performance and areas for improvement
• Drive and maintain partner satisfaction by providing excellent and timely service in all seller interactions
• You will lead and/or support core Supply Operations, including but not limited to:
• Coordinate with, and support processes of, our Business Development, Partner Management, Supply Ops, and team of category specialists and curators
• Support pre-sales teams with operational duties, including lead sourcing, account creation/assignment, inventory management
• Lead post-sale operations, including contract amendments and other related agreements/addendums and, support seller credit management, other billing/receivables related monthly processes as needed
• Perform data integrity and/or analysis projects as needed leveraging Salesforce.com, internal BI, and/or excel/google suite tools

What You Will Bring

• You have impeccable organizational skills, attention to detail, timeliness, and reliability
• You are motivated, self-directed, and eager to learn
• You have strong written, and verbal communication skills
• You have the ability to juggle multiple projects with ease and to prioritize effectively
• You have strong project management and documentation skills
• You are proficient with Excel and Google Suite
• You have excellent customer service and comfort in communicating via email and phone

Not a requirement, but a plus!

• You have experience or understanding of e-commerce platform and/or design/luxury products
• You have knowledge of online advertising or marketing
• You have proficiency in Salesforce.com and/or Looker (or equivalent) BI tools

Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community. Equity, a comprehensive benefits package, and incentive (IF APPLICABLE) are all are components of your total compensation package. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

The 1stDibs mission, to enrich lives with the extraordinary, can only be achieved when diversity, equity and inclusion are embedded into our values, culture and the way we do business. Enabling access to and celebrating unique and diverse perspectives is at the very core of what we do. We are committed to attracting and retaining the best talent in the industry, who are reflective of the diversity of our communities, and fostering an environment where every individual feels they belong, are valued and heard. As a leading design marketplace, we leverage the power of our platform and brand to empowe r historically underrepresented individuals, and the businesses they own, across the art and design industries.

Total Compensation Statement

1stDibs is committed to attracting, motivating and retaining top talent who drive the business forward and help us achieve our mission and vision. The company’s Total Compensation packages are designed to reward performance, be fair, equitable, and competitive, and consist of base salary, equity (where applicable), and health and work-life benefits.