CRM Intern

Job Description

Welcome to our fabulous world. 🍴We are TheFork. Our mission is to bring happiness through amazing dining experiences, thanks to our 3 main products :

📱 TheFork App : the restaurant discovery and booking app for every occasion

🖥️ TheFork Manager : the tool to digitize restaurant operations and be in full control of your business

💳TheFork Pay & gift cards : the new and amazing dining payment experience

Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true! We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multicultural and positive environment where each individual has the space to grow.

We nurture this happy culture through our core values: We are better together - We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins

Oh! And we are also part of the big Tripadvisor family ❤️

With love,

Your future buddies, the Forkies.

Located in our Madrid offices, and under the Department Manager’s supervision, your job as an intern will be to support the managing team in their day-to-day administrative tasks, as well as managing some of our special missions. To do this, you will carry out the following roles: What You Will Do

• Schedule and set up the thematic, targets and content of the B2C newsletters and mobile pushes sent to our users.
• Support in the company’s loyalty program tasks (Yums Program).
• Campaigns tracking and analysis support for CRM campaigns and loyalty program.
• Coordination with headquarters, marketing and other departments such as Sales and Customer Service.

Who You Are

• Business or Marketing Degree.
• Languages: advanced English.
• Experience in Marketing is a Plus.
• Experience with Bulk/mass Email Sending Services
• Skills:
  • Eager to learn.
  • Self-motivation and proactive attitude.
  • Attention to detail.
  • Analytical mindset.
  • Interpersonal skills.

What we offer?

• Being part of a large leading company in the sector and belonging to the TripAdvisor group
• Young and international work environment
• Well located and well connected office in Madrid
• Full time
• Internship contract
• Immediate incorporation

We believe that we are better together, and at TheFork we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great.

#LI-AK1