Cloud Architect

Job Description

Rackspace is looking to hire a passionate, creative and curious Cloud Architect with the ability to lead customer projects and engagements.
This role will help drive the delivery of a variety of projects for customers, including new development and the modernization of existing cloud infrastructure and applications. You will be part of a team designing, automating, and deploying services on behalf of our customers.

What you’ll be doing

• Work with customer to align business goals to technology solutions in a variety of projects
• Designing well-architected, documented and tested software and infrastructure solutions that meet customer requirements
• Architecting solutions for migrations, containerization, and transformation tools and projects to customers and internal teams
• Writing infrastructure as code
• Serving as a technical mentor to other team members
• Serving as escalation for environment troubleshooting
• Identifying and addressing bugs, deficiencies, and performance bottlenecks
• Participating in an agile delivery team, helping to ensure the technical quality of the features delivered across the team, including documentation, testing strategies, and code review
• Leading and presenting technology discussions to client
• Helping to determine the technical feasibility of solutions for business requirements
• Meeting customer SLAs and managing communication in case of issues
• Configuring and maintaining backup, monitoring, and alerting systems for multiple clients
• Interacting with teams and customers in different time zones for ensuring 24×7 support
• Developing advanced Linux/Windows deployment and management automation (Bash/PowerShell/Python/Chef/Ansible)
• Remaining up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects

To be successful, we're looking for the following:

• Experience leading technical projects including designing solutions based on business and technical requirements through implementation
• Able to comfortably design, architect, and oversee implementation of technical solutions and projects
• Proficient in networking and security
• Advanced expertise of common cloud services (Databases, Containers, Compute, Storage, Serverless etc.)
• Service architecture and advanced container experience in Docker and/or Kubernetes
• Experience with CI/CD and code management tools (Git, TFS, Jenkins etc.)
• Extensive experience with Terraform
• In-depth knowledgeable of configuration management frameworks such as Puppet, Chef or Ansible
• Experience leading and mentoring engineers
• Experience in performance management of database engines (MySQL, MSSQL, Postgres, DynamoDB, MongoDB, ElasticSearch)
• Some experience with any of the following C#, Node.js, Python, Ruby, Go
• 2 to 3 industry-recognized certifications (AWS, Kubernetes, Chef, Microsoft, etc)
• Knowledge of regulatory frameworks and their impact on design considerations (HIPAA, PCI, ITAR, etc)
• Ability to be on-call after hours when required