Sales Support Specialist - Automotive (m/f/x)

Job Description

What's the role?

As a Sales Support Specialist (m/f/x), you will help the team in driving new account acquisition and maintaining superior account management. You will be responsible for monitoring sales and performance of accounts by answering Customer requests, maintaining performance dashboards, compiling and analyzing data on performance metrics. You will also have frequent interaction with other sales teams on special projects and cross-functional initiatives to ensure best practices across the region and alignment with global processes. You will ensure that all KPIs are known and reported accurately in a timely manner, taking care of reporting tools and support materials l to the HERE Sales Process. HERE prides itself on five core values, Be True, Be Bold, Win Together, Learn Fast, Give Back, and your role is to provide exceptional support to the Sales team as we drive towards our vision to enable an autonomous world for everyone.

• Support team members in managing all Salesforce CRM (SFDC) related activities – data hygiene and accuracy
• Maintain/update monthly Finance forecast files, ensuring accurate changes are captured and tracked
• Facilitate Internal Approval Process (IAP) and contract execution with Here Contract Management (HCM) tool
• Prepare monthly, quarterly and ad hoc reports being utilized during sales management meetings.
• Follow up on customer’s monthly reports and outstanding payments
• Maintain and update team’s SharePoint with relevant documentation and tools
• Work closely with Regional Sales Ops and Revenue Marketing teams on lead management
• Become an expert in sales operation processes and tools. Training the sales team on any new process launch and tools rollout related to Sales Operations and SFDC.

Who are you?

You are a strong match for this role if you have the following skills, competencies and experience

• Diploma or Degree in Business or related fields
• Knowledge of Salesforce.com
• Proficient with MS Office Suite, particularly MS Excel
• Excellent communication skills, fluent English requiered
• Able to interpret sales metrics and be goal-oriented
• Willing to challenge the status quo with new ideas, new approaches, and new solutions, while deeply understanding and respecting what works today
• Attention to detail and ability to execute against tight timelines
• Automotive industry background

What we offer Our culture is founded on openness, teamwork and honesty, with colleagues who are forward-thinking in their field, resilient and above all, strive for the best. One team, where everyone makes a difference and everyone is heard. We offer a very interesting compensation package always taking personal development and a healthy work-life balance in consideration. HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. Up for the challenge? We are looking forward to receiving your application. Make HERE your destination, we are just getting started. Apply Now.

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Who are we?

Ever checked in somewhere on social media? Ever tracked your online orders? You might be using HERE Technologies every single day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. We believe that with the right people, we will continue to be a game-changer in the technology industry and improve the daily lives of people around the world. Find out more by clicking the video below or going HERE.