Sales Operations Analyst - Deal Desk

Job Description

Description

Forge your future career path at SPS Commerce! We are looking for a Sales Operations Analyst – Deal Desk who will responsible for driving efficient processes and systems who will support the sales organization here. This is a highly collaborative role that will work alongside Sales Enablement, Finance, Marketing, Legal, Product Management and Technology teams across SPS.

Does this sound like you?

• You are a team player - you enjoy working with your team, independently and cross collaboratively to get the job done!
• You enjoy being a key component that makes an organization run, as well as knows which details to cross reference to ensure accuracy within a process
• Getting after it is how you operate! You come in every day ready to work with both a sense of speed and urgency without sacrificing the quality of work you are providing

Why Join SPS Commerce?

• SPS Commerce is a cloud-based EDI company based in downtown Minneapolis, that has changed the way suppliers and retailers work together
• With 76 quarters of consecutive growth under our belt and as a leader in our industry, we are blazing the industry trail and setting the bar high for our ourselves and our competition in terms of the level of service and products we provide
• In our progressive workplace, we are constantly collaborating towards a common goal, perfecting the power of trading partner relationships.

The Day-to-Day

• Reviews all contracts to ensure that sales are accurately recorded in the system of record (Salesforce) in a timely manner
• Ensures compliance with published sales and business approval policies
• Supports and advises the sales teams globally to address general business and/or system (Salesforce and CPQ) questions or issues, and contractual options and terms; uses judgement to escalate issues as needed
• Finalizes custom contract requests ensuring proper approvals are on file and records are updated for reporting and management
• Possesses proven process improvement skills to continually streamline and improve practices, including tools, templates and processes, to support an efficient and effective contract process

What experience and skills do I need to be successful?

• College degree (preferred) or combination of equivalent education and experience
• 1-3 years’ experience as an operations specialist and / or experience supporting a complex sales organization including project management and customer service
• Excellent organizational skills and attention to detail and can manage multiple concurrent responsibilities within minimal supervision
• Exceptional ability to communicate effectively and professionally with customers, colleagues and management
• Strong change management skills and experience with a rapidly changing business environment and ongoing operational improvements.
• Demonstrated knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook); Salesforce, Salesforce CPQ (quoting system) and DataLoader experience preferred
• Technical knowledge of and experience with EDI requirements and dataflow preferred
• Previous experience working with contracts strongly preferred